Objective | To obtain a consultant position supporting Cerner Millennium in the healthcare industry |
Profile | - Detail-oriented, efficient and organized professional with experience in maintaining strong client rapport
- Possess strong analytical and problem solving skills
- Excellent written and verbal communication skills
- Highly trustworthy, discreet and ethical
- Resourceful in the completion of projects, effective at multi-tasking
- Collaborative in a team work environment
- Goal driven, motivated, and independently innovative
|
Education | B.S. Network Engineering, Purdue University December 2005 |
Career History | Cerner Corporation, North Kansas City, MO | May 2006 – Present |
| | PharmNet Solution Analyst- Handled issue resolution and problem solving techniques for a worldwide client base in resolving more than 2700 service requests to date
- Performed investigative methods relating to reading source code, debugging errors, running test scripts, querying front end applications and back end databases to identify defects within the code alongside engineers
- Coordinated and responded to complex client service requests, acquiring PharmNet build and troubleshooting experience while gaining an understanding of the CPOE process
- Strived to resolve 65% of incoming services requests within a 24 hour time period and 80% within 7 days
- Assisted colleagues in aiding solution support, providing knowledge transfers, and collaborating toward issue resolution while attainting strong time management skills
- Stimulated in further learning development by taking classes, reviewing solution material, and creating Navigator solutions
- Supported Cerner code levels from 2005.02 to 2010.02
- Provided solution specific support for code conversions at Florida Hospital: Orlando, Mayo Clinic: Jacksonville, and Central Washington Hospital
| |
Supporting Cerner SolutionsReferences | - PharmNet/PowerChart, CPOE/eMAR, DiscernAnalytics/PowerVision, PhaChargeCredit,
- PhaBatchDispense/PhaBatchReport, PhaDBProductMgr, PhaDBTools, DCPTools, Servers, CCL, HPUX-AIX/VMS, MTA
| |
Cerner Courses | - PharmNet
- Cerner Millennium: 2010.02 Release Overview:
Inpatient Pharmacy - Implement key 2010.02 enhancements for Inpatient Pharmacy
- Describe key 2010.02 enhancements and their
impacts for Inpatient Pharmacy - 2010.01 Release SWx Pharmacy Support
- Cerner Millennium: PharmNet Inpatient 2005.02 and 2007 WBT
- Cerner Millennium: PharmNet Inpatient Pharmacy
Design and Build – Basic - Cerner Millennium: Pharmacy Concepts
- Order Management / CPOE
- Cerner Millennium: CPOE Foundations 2005.02, 2007 and 2007.18 WBT
- Cerner Millennium: Clinical Documentation 2005.02 and 2007.18 WBT
- Cerner Millennium POC: CareMobile 2007.18 WBT
- Cerner Millennium: PowerPlan 2007.18 WBT
- Cerner Millennium: PowerChart Nurse 2007 and 2007.18 WBT
- Cerner Millennium: PowerChart Physician 2007 and 2007.18 WBT
- Cerner Millennium: Order Mgmt 2005.02, 2007 and 2007.18 WBT
- Cerner Millennium: Inbox WBT: 2005.02
- Person Management / Scheduling
- Cerner Millennium: Scheduling Mgmt 2005.02 and 2007 WBT
- Cerner Millennium: Registration Mgmt 2005.02 and 2007 WBT
- Other
- Cerner Millennium: Technical Fundamentals
- Relational Databases
- Cerner Millennium: Discern Explorer 1, 2, 3
- Cerner Millennium: Fundamentals
- Cerner Millennium: Troubleshooting Basics
- Cerner Millennium: Core Design and Build
- Cerner Millennium: Overview
- An Overview of Database Design
- Cerner: Crucial Conversations
|
