Nurse, Sr. Systems Analyst

Karen, MBA, BS, RN

License/Design & Build Experience/Certification
Sr. Analyst – Cerner PowerChart, Powerforms,  IView,
Registered Nurse, State of Michigan

Education
Masters of Business Administration (MBA) – August 15, 2004, Franklin University, Columbus, OH
Associate Degree Nursing – December 1998, Northwestern Michigan University, Traverse City, MI
Bachelor of Science – Human Services, emphasis Law Enforcement/Health Education, June 1988 Northern Michigan University
Work Experience

Cerner IView Dynamic Group/ClinDoc Consultant, Global Healthcare IT – (August 2010 – present) Client – Central Washington Hospital, Wanatchee, WA   Facilitated design and build of dynamic groups within Iview. Active participant in Event Set Hierarchy as it relates to IView.  Assisted with post go-live change management request queues on a daily basis, collaborating with clinical staff as to best work flow processes and/or system build  ensured, and all interdisciplinary “touch points” identified. These same requests also involved troubleshooting and build/rebuild of Iview, PowerOrders, PowerPlans and Powerforms. Collaborated with education/training team, developing and creating documentation and screenshots for clinical staff and the EMR Update Newsletter.
Cerner IView Dynamic Group/ClinDoc Consultant, Morgan Hunter Healthcare – (May 2009 – August 2010) Client – Trinity Healthcare Services, Farmington Hills, MI  Design and build of dynamic groups per Cerner Start Content, allowing for the removal of Chest Tubes, Surgical Drains and Tubes, and Gastric/Enteral Feeding Tube powerforms, as part of Nursing Bundle II Implementation. Successful implementation over past weekend, which included I&O2G, Normalized Rate, multiple new views/bands within Iview, removal of 15 powerforms.
IView/I&O2G Consultant/Team Lead, Morgan Hunter Healthcare – (October 2009 – May 2010). Client – Martha Jefferson Hospital, Charlottesville, VA  Successful completion of consulting assignment involving review of DTAs and reorganization within hierarchy, removal of 34 powerforms and sections, Dynamic Group design and build, Activity View design and build, as well as assisted with the management of Clinical IT staff members from start of project (from “Proof of Concept” through Implementation). Change control processing of all clinical documentation of the PowerChart application (.18 code level). Collaborated with nursing transformation team to promote best practice and current to future workflow options as well as integration between Women’s Services, SurgiNet, and FirstNet.

Registered Nurse, In-House Hospice Solutions – (June 2008 – November 2009)
Provide direct care to patients at end-of-life in various living environments including assisted living, extended-care and private homes. Provide education to family members and loved ones as well as facility staff regarding palliative care.
Clinical Systems Instructor and EMR Implementation Team Lead, Preceptor Corporation, (April 2009 – June 2009)
One of five instructors that trained approximately 7,000 clinical staff in eight weeks at Memorial Health System (MHS) in Springfield, IL to use Cerner Powerchart, including Powerforms and IView.  Provided on-site implementation support; acting as Team Lead to approximately 20 clinical “go-live” rounders.  Collaborated with nursing management, IT and unit staff toward issue management and resolution.
Clinical Systems/Nursing Process Analyst, Preceptor Corporation, (March 2008 – May 2008)
Provided high-level evaluation of nursing processes and Cerner build consulting to St. Johns Hospital, Tulsa, OK.  Facilitated house-wide clinical staff meetings tasked to review current processes and refine for implementation of electronic documentation.

Registered Nurse, William Beaumont Hospital – Troy Campus, 4 South (December 2006 – December 2008)
Provide direct patient care on a progressive/intermediate care, telemetry unit. Provide resource and management support to staff acting as Charge Nurse as well as maintaining nurse/patient assignments throughout the shift. Co-chair of the Unit Professional Nursing Council.

Sr. Analyst, Cerner Corporation (January 2005 – December 2006)
Provide broad solution functionality and implementation expertise using Cerner implementation methodology. Consult regarding design, build and trouble-shooting within the appropriate tools used by the project team/solution. Consult on the business process with client workgroups. Establishes and maintains relationships at the appropriate level between Cerner and Client, in order to provide appropriate escalation of issues, and solution benefits. Communicate status updates of tasks and project plans to appropriate Client and Cerner project team members.

Associated Projects

St. Peter’s University Hospital, New Brunswick, NJ (Currently)
– Command Center Conversion Support to include clinical “rounding” and Help Desk
Clarian Health Systems, Indianapolis, IN (8 weeks)
– Design and Build of CPOE Order Sets.
Detroit Medical Center, Detroit, MI (10 Month, Method – M Implementation)
– Completed current state analysis of all units within Detroit Receiving Hospital and Rehabilitation Institute of Michigan.
– Facilitated instruction of Zynx Authorspace solution to the implementation build team.
– Participated in Design Sessions throughout project providing vital clinical nursing knowledge as it related to integration of an electronic environment.
– Team Lead of Design Sessions for CPOE order set acquisition, standardization and build utilizing Zynx Health Authorspace and Cerner Solutions
– Performed build of Zynx Reference Hyperlinks within Powerchart order sets
– Performed build of Order Entry Formats (OEF)
– Organized orders within order sets into WASH format per client design decision.
– Executed order set performance testing.
– Utilized Cerner Knowledge Compiler for Import/Export of order sets built within different domains.
– Designed scripts utilizing Cerner Command Language (CCL) for auditing and validation of order and order set build activities.
– Built Orderable/Task linking as designated by client.
– Conversion support in command center using multiple troubleshooting tools and techniques as well as direct interaction with client clinical and technical staff.
Trinity Health, Farmington Hills, MI (2 months)
– Meds Process integration testing and position testing for the following solutions: PowerChart Office, PowerChart, SurgiNet and PharmNet.
Special Projects
– Facilitated Implementation Kickoff Presentation to clinical staff of Casa Grande Regional Medical Center in Phoenix, AZ. Presentation included overview of PowerChart, PharmNet, SurgiNet, FirstNet, eMAR, CareAdmin, CareMobile, and CPOE.
– Advancing Conversion Excellence (ACE) Project supporting PowerChart, Seton Healthcare Network Ministry, Austin, TX
– Advancing Conversion Excellence (ACE) Project supporting PowerChart and SurgiNet, Unity Health, Rochester, NY
– Advancing Conversion Excellence (ACE) Project supporting PowerChart, Battle Creek Health System – Trinity, Battle Creek, MI

Registered Nurse, OhioHealth Corporation (April 1999 – January 2005)
Worked on the open-heart step-down unit as a cardiovascular, surgical nurse. I have worked in many different registered nursing capacities throughout OhioHealth to include telemetry nursing, emergency & trauma nursing, home health nursing, clinical nursing informatics, and staff development. Position descriptions follow.
Clinical Nursing Informatics Specialist
System Administrator for the implementation and on-going evaluation of the Siemens Novius Financial (NFV) and Clinical (NCV) applications for HomeReach, the home health care organization of OhioHealth. Integrated, managed, and planned resources to achieve strategic goals via the management of these information systems. Projected resources required for system implementation and support. Assisted in negotiations. Provided consultative services to customers, application and development teams related to workflow processes and technological solutions. Developed and implements educational strategies to promote understanding of the information system life cycle. Made oral and written presentations to organizational leadership. Identified and resourced topics to enhance the knowledge and skill base of the clinical information team. Directed and coordinated complex projects with minimal guidance. Prepared cost analysis and engages internal and external resources. Approved system, operational and department documentation. Lead auditor and transmitter of the Centers for Medicare and Medicaid Services (CMS) Outcomes, ASsessment and Information Set (OASIS). (OASIS is a key component of Medicare’s partnership with the home care industry to foster and monitor improved home health care outcomes and is proposed to be an integral part of the revised Conditions of Participation for Medicare-certified home health agencies).
Staff Development Coordinator
Registered nurse that coordinated all staff development activities related to HomeReach including Delta Clinical Information System, implementing and evaluating clinical education programs, developing and participating in multidisciplinary staff orientation, and direct competency evaluation initiatives and function as a resource person for the organization. Other on-going projects include research and development of an organization-wide emergency and disaster preparedness planning process, clinical record audit of Congestive Heart Failure (CHF) nursing documentation with development of Clinical Nursing CHF Guidelines.
Registered Nurse Case Management
Registered nurse that was responsible for implementing and directing the total care of assigned patients requiring skilled intermittent professional nursing services in their place of residence. Proven knowledge exhibited included principles of home care case management, Medicare Conditions of Participation Standards (COPS) and JCAHO standards, home health teaching techniques, competency testing and evaluation methodologies, appropriate teaching techniques for the adult learner, home care information systems, and strong communication and problem solving skills.
Tri-Star/HBOC/McKesson Training Specialist
Conversion support for the implementation of HBOC. Primary responsibilities included educating second and third shift Riverside employees on the correct usage of the new system, troubleshooting problems and recording common challenges/issues throughout the hospital for the Information Systems Department at Riverside Hospital.

Military Background
United States Army
Military Police Basic/Advanced Training, Fort McClellan, AL, May 1989
Platoon Honor Graduate, Company Honor Graduate Nominee
Training Specialist, 510 Ordnance Company, Gunzburg, Germany (1990-1991)
Coordinated training in a 135-soldier company. Maintained training process records, planned and implemented training exercises, and compiled company readiness statistics. Utilized Harvard Graphics, dBaseIII Plus, WordPerfect, Excel, and PowerPoint software packages for presentations at company, battalion, and brigade level command centers. Developed and initiated training planner for leaders to maximize effective communication and minimize monotonous task training.
Military Police/Custodial Agent, 510th Ordnance Company, Gunzburg, Germany (1989-1990)
Maintained intrusion and security system requirements for a Top-Secret NATO ammunition storage site. Maintained daily, weekly, and monthly security journals, conducted required facility inspections and monitored its multilevel intrusion detection security system.

Additional Employment Briefs (Detailed information provided upon request)

Registered Nurse, General Medical and Orthopedic Surgical Unit, Munson Medical Center, Traverse City, MI (1998 – 1999)
Home Health Aide, Munson Medical Center, Traverse City, MI (1997 – 1998).
Unit Service Aide, Munson Medical Center, Traverse City, MI (1996 – 1999)
Product Line Specialist, Century, Inc., Traverse City, MI (1996 -1997)
Marketing Assistant/Community Events Coordinator/Consumer Traffic Systems Analyst
Grand Traverse Mall General Growth Management, Inc., Traverse City, MI (1994 – 1996)
Kirby Sales Representative, Marko and Associates, Traverse City, MI (1994 – 1995)
Desktop Publisher, American Speedy Printing Centers, Traverse City, MI (1993 – 1994)
Receptionist/Secretary/Registration/Cashier, Northwestern Michigan College, Traverse City, MI (1992 – 1993)
Nursing Assistant, Lourdes Nursing Home, Waterford, MI (1991 – 1992)
Owner/Operator, Kimberly Kare: A Caring Alternative (1991 – 1992)
Computer output microfilm recorder operator, VuCom Data Services, Lansing, MI (1987)
Midnight House Coordinator Volunteer, Spouse Abuse Shelter Project, Inc. Marquette, MI (1986)
National Forest Service Volunteer, USDA Forest Service, Kremmling CO (1985)

References upon Request